Message ‘Your account is not connected to any organisations and therefore is scheduled to be deleted within 30 days’ when I login. What should I do?

If you receive the message below when you login:

This means that you are not connected to any organisation. If you think this is incorrect, please check with the main administrator of ParentMail for your school. They will need to check that you have been set up correctly.

They may need to set you up again with the right details so that you can re-connect to their school.

If you are the main administrator of ParentMail for your school and you receive this message, please email us at school_support@parentmail.co.uk for further support.