How do I delete a parent without removing the student?

The Remove Leavers tool is the best method to remove your students and parents in an efficient way. However, if you only want to remove a parent (i.e duplicated parent, parent does not need to be contacted anymore etc.) follow the steps below.

Find the parent with Users and List, on the left-hand menu. Select the Actions button on the right hand side and click onto the Delete button.

You will be presented a window to Confirm Action.

Click Delete when you are ready to remove the parent.

Please remember that this method should only be used if a parent should not be on ParentMail anymore. If you do need to remove a parent because their child has left the school, use the Remove Leavers Tool and if your parent has unsubscribed, we advise not to remove them, otherwise they could be imported back onto the system again.