How do I resend a registration email or text?

If you are looking to resend a registration link that the parent has lost or to chase up users to register, please follow either method below.

Option 1 - To resend registration email or texts to ALL unverified users:

Go to Settings on your left-hand menu and select General from the sub menu. Here you will have a list of settings.

You have two options for re-sending invites:

  • Resend Email Verification – This button will send registration links via email to all unverified users with an email address.
  • Resend SMS Verification – This button will send registration links via text message to all unverified users with a mobile number. Please note, this will cost 1 text credit per user (which equates to approximately 5p per parent in real money terms).

Option 2 - To resend a registration email or text to an individual user:

Search for the user within Users on the left-hand menu and List. Click onto the Actions button and select either: Send Email Registration or Send SMS Registration. These options will display depending on the contact details that you have stored for the User on ParentMail.