How do I resend a registration email or text?
If you are looking to resend a registration link that the parent has lost or to chase up users to register, please follow either method below.
Option 1 - To resend registration email or texts to ALL unverified users:
Go to Settings on your left-hand menu and select General from the sub menu. Here you will have a list of settings.
You have two options for re-sending invites:
- Resend Email Verification – This button will send registration links via email to all unverified users with an email address.
- Resend SMS Verification – This button will send registration links via text message to all unverified users with a mobile number. Please note, this will cost 1 text credit per user (which equates to approximately 5p per parent in real money terms).
Option 2 - To resend a registration email or text to an individual user:
Search for the user within Users on the left-hand menu and List. Click onto the Actions button and select either: Send Email Registration or Send SMS Registration. These options will display depending on the contact details that you have stored for the User on ParentMail.