How does a parent update their email address or mobile number?

Your parent would click on their name on the tool bar across the top of their ParentMail feed, then select ‘Personal Details’. They can then make changes and save them.

Important: If the user changed their email address, they will receive an email to their new email address asking them to approve the change. Once approved, this will now be the email address they will login to ParentMail with.

Note: You will be able to see the updated contact information, using a report. Click on ‘Reports’ then ‘General Reports’ and then ‘Verified User Changes’.