Parent Registration

< Helping Parents

Why has a parent not received an email/SMS asking them to register for ParentMail?

How can I get my parents to register for ParentMail?

How do I resend registration messages in bulk?

How do I send a registration message to an individual?

What is SMS Verification?

How do I help a parent who says their registration link is expired?

Why is it important that my parents register on ParentMail?

A Parent is 'Not Connected', what does this mean?

Parent has tried to register but receives the error ‘DOB invalid’?

A parent is trying to register but receives the error ‘Email address already in use’?

A parent is trying to register but receives the error ‘Mobile number already in use’?

Many of our parents share an email address. Will they be able to connect through one account?

How do my parents register via SMS as a new user?

How do my parents connect via SMS as an existing user?

How do my parents register via email as a new user?

How do my parents connect via email as an existing user?

What happens to the user (parent/staff) account if they no longer use it?

A Parent is receiving registration requests for a different School/Organisation

A parent is worried about being registered with ParentMail - Is their data safe?

< Helping Parents

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