Active trips showing under ‘expired’ status

Migrated payment items will expire when the last instalment due date has passed even if the purchase window is still open, because the migrated payment items work with the ‘due date’ option, whereas newly created payment items work with the purchase window.

Resolution: Find the payment item under the ‘expired’ status > Actions > Edit > Scroll to the Instalments section – the last instalment will be displayed and you will need to adjust it to the date you need the payment item to be active until.