IMPORTANT: If your ParentMail account already contains data and you are updating and importing a spreadsheet, please ensure you do not sort the spreadsheet in a way which results in students, parents or staff data becoming misaligned.

If you have recently changed MIS, please be aware that you will need to contact us before re-importing your data as there is a high risk of duplicating information.

If you are unsure of how to complete the import process, please contact us before importing data. If you have imported your data and now have duplicated records, please connect to Live Chat for further assistance.