How do I view orders?
To check the progress of any payment item, simply locate and select the item within 'Payments>Payment items' then select 'Actions>View orders' (see below).
Here you can see the progress in real time of payments made, you can make subsidised payments, take multiple payments using 'Make Payment', cancel or complete an order and even email communications to the targeted users. You can use this to tell parents about any delays or updates directly as we are only speaking with our targeted audience. There is also an 'Export' option that sends the information to a spreadsheet for your benefit. For help on processing multiple payments, click here.
If you have options enabled within the payment item settings, you are able to see which options the parents had selected easily within the view orders screen.