How do I subsidise a payment?
Go to ‘Payments’ then ‘ Payment Items’ and select the item you wish to make a subsidy on. Select ‘Actions’ in the top right corner and then select ‘View Orders’.
Select the user by pressing the check box next to the their name, then press ‘Make Payment’ in the bottom right corner.
You will then be able to ask to select the payment method via a drop down box, simply select ‘Subsidies’, then ‘Next’.
You will then need to choose the amount to subsidise and the reason why.
Please be aware that you are able to select multiple people at the same time to make a subsidy for and you have control over each person you do the subsidy for.
If you have selected someone by accident, just put a tick in the ‘Ignore’ box. When you are ready simply press ‘Next’.